Services · New Bern, NC
Gas fireplace installation, repair & safety services for New Bern, NC.
Five services, one certified technician, and the same upfront-pricing model every time — never a subcontractor pulled off a job board, and never a price that changes after the work starts.
Every service below is handled in-house by the same certified technicians, on the same upfront-pricing model — no call center routing you to whichever contractor is free, and no unit turned away just because we didn't install it originally. Pricing shown is a starting point; you'll always see your exact number before we start.
01 · Vent-free from $2,000 · Direct-vent from $4,500
Gas Fireplace Installation
An in-home consultation — free with your new fireplace — gets you one exact price before any tool comes off the truck.
- In-home consultation with real measurements, free with your fireplace purchase — no showroom, no pressure
- Vent-free fits an existing masonry opening with no new venting; direct-vent covers new venting and gas-line work
- Majestic, Astria, White Mountain Hearth, Montigo, Monessen & Real Fyre — plus Ray Murray's full catalog
- Gas-line runs and conversions coordinated through our propane partner
- Permitting, hookup and inspection handled on one timeline instead of three phone calls
- Fastest scheduling on the Hwy 70 corridor between New Bern and Beaufort
02 · From $175 / year
Annual Service & Cleaning
The single best thing you can do for a gas fireplace, done once a year.
- Recommended annually, no matter who installed the unit
- Burner assembly, glass, gaskets, seals and venting checked
- Pilot or ignition system confirmed firing clean
- Worn parts caught before they fail mid-winter
- Won't light, or the remote stopped working? Start here
- Built into the Hearth Care Plan with priority scheduling and an annual reminder
03 · $100 diagnostic
Diagnostic & Repair
Certified technicians diagnose it, price it, then fix it — no surprise invoices.
- Failed gas valves, thermocouples, ignition parts and cracked glass
- Exact price to fix before any work starts — you approve first
- Diagnostic fee waived for Hearth Care Plan members
- We'll diagnose units we didn't originally install
- The same certified technician for the diagnosis and the repair
04 · Included with Hearth Care
Safety Inspections
Light the first fire of the season without wondering what's happening behind the wall.
- Gas connections, venting, seals and clearances checked
- Carbon-monoxide check around the appliance
- Recommended before the first fire of every heating season
- Annual reminder so it's never forgotten
- Ideal for recently bought homes with an unknown service history
05 · From $1,199
Gas Log Sets & Inserts
Sized to your exact firebox, not a one-size-fits-most guess.
- Front width, back width, depth and opening height all measured
- Vented and vent-free options, budget-friendly to showpiece
- Measured on the same in-home visit where we quote installation
- Full lineup on the Fireplaces page
- Installed and warrantied the same way as a full fireplace unit
Not sure where to start?
Pick the one that sounds like you
That's a fireplace cleaning — Annual Service & Cleaning, from $175. If a part turns out to have failed, the repair is priced before we touch anything.
Start with an in-home consultation — free with your fireplace purchase. We measure the space and quote the unit, venting and any gas-line work together as one number.
Book Annual Service & Cleaning before the first cold snap — it catches worn parts, dirty burners and venting issues before they fail in January.
Get a Safety Inspection first. It checks gas connections, venting and clearances so you know what you own before you light it.
Every job gets the Wayne's standard — whether it's a $100 diagnostic or a full weekend installation with new gas-line work: White Glove Service, Wayne's Upfront Pricing, and a technician who'll be here next year too.
In-home consultation
Ready for a warmer home?
In-home consultation, free with your new fireplace. Upfront pricing. Three generations on the Crystal Coast.