Reviews · New Bern, NC
What fireplace customers say.
Wayne's Appliance Services, the family business behind NC Fireplaces, has 63 five-star Google reviews across all of its appliance work. These are the ones about fireplaces, word for word.

Google reviews
Installs, repairs & service
Verbatim Google reviews of fireplace work by Wayne's Appliance Services, the family business behind NC Fireplaces.
“Wayne recently installed a realfyre system with a beautiful birch log set in our unvented fireplace. We highly recommend him for his professionalism, knowledge, customer service, efficiency, and personality. We are beyond thrilled with our new gas insert especially on those cooler days in New Bern.”
“Wayne is the pro I was looking for. He installed a new gas log fireplace in my living room, hauled off the old one, and came back to make final adjustments to it after I had the chance to use it a few days. He charges by the job and his price was right on. He arrived when he said he would. He’s my new guy-for-that.”
“Received service from Wayne’s today. He installed new remote with thermostat for my gas logs. This was a great experience. He did everything he said he would. Cost was fair. He was punctual, knowledgeable and showed me how to program the remote. And on top of that he was a nice ! I would certainly call him again.”
“Very thorough and responsive in getting our ventless fireplace in working order. Will continue to use this place for home appliance needs.”
“Wayne was great! He got our gas fireplace running, checked the lines, and showed us how to turn it back on after tank replacements. Highly recommend him.”
“Wayne was prompt and reliable! He came out and cleaned the fireplace, lit the pilot light and cleaned the glass! Very professional! Would highly recommended his services for anyone!”
“Wayne repaired our gas fireplace and it is now working again. He was very knowledgeable about the system and addressed the issue quickly. We look forward to having him repair a couple other appliances needing repair. Highly recommend him.”
“Wayne serviced my gas fireplace. It is now working perfectly. He arrived on time, very professional and friendly. Will not hesitate to call him again.”
“Got my gas fireplace up and running. Very professional and nice.”
“I had my gas fireplace repaired. Wayne responded immediately and fixed the problem. He was a total professional. I recommend him highly.”
“Excellent and prompt service on my gas fireplace Wayne is always courteous.”
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