Gas Fireplace Service in Richlands, NC

Richlands is rural and agricultural, and two practical things follow from that. The first is scheduling: there's real distance between calls out here, so we route Richlands work in batches and book it one to two days out rather than pretending otherwise. The second is fuel. Most of what we service here runs on propane from an on-site tank rather than piped natural gas, and propane behaves differently — higher pressure, different orifice sizing, a different-looking flame when it's correct. A surprising number of the units we're called to look at were converted at some point without the proper kit, and have been burning slightly wrong ever since. Sooting on the logs, a lazy yellow flame, or a faint smell when it runs are all worth a call. So is a tank that's been refilled by a new supplier and the fireplace hasn't been right since.

What that means for Richlands homes

• ✓Propane-first service area — conversion kits, regulators and orifice sizing checked as standard.
• ✓Sooting and lazy yellow flames diagnosed as fuel or orifice issues, not just dirty logs.
• ✓Routed in batches, typically one to two days out.

What we do in Richlands