Services
Installation, service & repair
Five services, one certified team, and the same upfront-pricing model every time.
Fireplaces & log sets
Fireplaces we install
Units Wayne installs, from everyday upgrades to estate centerpieces.
Brands we install & service: Majestic, Astria, White Mountain Hearth, Montigo, Monessen, Real Fyre, plus Ray Murray's catalog.
Service plans
One specialist for every heat source
Yearly care for gas fireplaces, space and wall heaters, water heaters and ranges.
Service areas
New Bern & the Crystal Coast
Response time depends mostly on how close you are to the Highway 70 corridor between New Bern and Beaufort.
Same day response
On or near the Highway 70 corridor between New Bern and Beaufort, our home base. A call before noon usually gets a technician out that afternoon.
Next day response
A little further off the corridor. We usually reach these towns within a day of your call.
1–2 days response
Inland and regional towns, scheduled as routing allows, usually within one to two days.
FAQ
Straight answers from a specialist
The questions we hear most about gas fireplaces. If yours isn't here, call Wayne at (252) 349-5878.
About us
Three generations of NC service
A local family business based in New Bern. Wayne, a Master Appliance Technician, carries on three generations of North Carolina service from New Bern, with White Glove Service and upfront pricing on every job.
Contact
Request a callback
Tell us what the fireplace is doing so we bring the right part. Or skip the form and call.
Email us
waynes@gmx.comHours
Monday to Friday, 8 AM to 6 PM
We often pick up on Saturdays, but not always. Weekday mornings are the surest way to reach us.
Smell gas?
Don't use the form. Leave the building, then call 911 or your gas company from outside.
Contact · New Bern, NC
Tell us what the fireplace is doing so we bring the right part. Or skip the form and call.
No heat right now? The phone is faster than the form.
Based in New Bern, NC. We come to you anywhere on the Crystal Coast. See response times by town.
Monday to Friday, 8 AM to 6 PM
We often pick up on Saturdays, but not always. Weekday mornings are the surest way to reach us.