Gas Fireplace Installation
Vent-free from $2,000 · Direct-vent from $4,500
New fireplaces and inserts for every major brand, priced exactly on an in-home visit.
Family-owned · New Bern, NC
Gas Fireplace Installation, Service & Repair in New Bern & the Crystal Coast
Three generations of Crystal Coast fireplace technicians. Upfront pricing, and a free in-home consultation with every new fireplace.
- Generations, family-owned
- 3
- Fireplace installs & repairs
- 250+
- Pricing before any work
- Upfront
- In-home consult with a new fireplace
- Free
What we do
White Glove Fireplace Services
New installs, yearly service and repairs. We protect your floors, clean up after ourselves and give you the price first.
Annual Service & Cleaning
From $175 / year
The best thing you can do for a gas fireplace. Once a year, before the first cold snap.
Diagnostic & Repair
$100 diagnostic
For faults a cleaning won't fix. The same certified technician finds the problem, prices it and fixes it.
Safety Inspections
Included with Hearth Care
Gas connections, venting, seals and clearances checked before the first fire of the season.
Gas Log Sets & Inserts
From $1,199
Vented or vent-free log sets, sized to your firebox, at prices from budget to showpiece.
Not sure where to start?
Pick the sentence that sounds like your fireplace, such as a pilot that won't stay lit, and we'll point you to the right visit.
Find the right serviceFireplaces & log sets
Fireplaces we install
Four gas fireplaces and log sets Wayne installs most, from everyday sets to luxury and historic units.
Monessen Mezmer
RealFyre by RH Peterson
Vail Premium
Wayne's Crystal Coast Luxury
Vent-free traditional fireplace
Tahoe
Proudly installing & servicing brands you trust
- Majestic
- Astria
- White Mountain Hearth
- Montigo
- Monessen
- Real Fyre
Same day service
Primary Service Areas
Our home base. We know the historic district and the waterfront homes well.
Working waterfront town. Every call includes a salt-air corrosion check.
Fast-growing town. We install in new construction before the drywall goes up.
Early and late appointments that fit around military schedules.
Who we are
Three Generations of NC Service
Hi, I'm Wayne, a Master Appliance Technician, owner of Wayne's Appliance Services serving the Crystal Coast. My family has been serving North Carolina for three generations, and I'm proud to continue that legacy here in New Bern. We're not a franchise; we're your neighbors.
We believe in doing things right. That means White Glove Service on every job, and we leave your home cleaner than we found it. It also means Wayne's Upfront Pricing, so you know the cost before we start.
- White Glove Service
- Wayne's Upfront Pricing
- Plus, we're pet friendly! We love meeting our clients' furry family members.
Fireplace customers
What our fireplace customers say
Verbatim Google reviews of fireplace work by Wayne's Appliance Services, the family business behind NC Fireplaces.
“Wayne recently installed a realfyre system with a beautiful birch log set in our unvented fireplace. We highly recommend him for his professionalism, knowledge, customer service, efficiency, and personality. We are beyond thrilled with our new gas insert especially on those cooler days in New Bern.”
“Wayne is the pro I was looking for. He installed a new gas log fireplace in my living room, hauled off the old one, and came back to make final adjustments to it after I had the chance to use it a few days. He charges by the job and his price was right on. He arrived when he said he would. He’s my new guy-for-that.”
“Received service from Wayne’s today. He installed new remote with thermostat for my gas logs. This was a great experience. He did everything he said he would. Cost was fair. He was punctual, knowledgeable and showed me how to program the remote. And on top of that he was a nice ! I would certainly call him again.”
Service plans
One specialist for every heat source
One yearly plan covers your gas fireplace, space and wall heaters, water heater and range.
$189 / year
For a home with a gas fireplace, insert or log set.
$349 / year
Every gas appliance in the house, plus your water heater, with one specialist.
$149 / unit · year
For vacation rentals & multi-property owners on the coast.
Service areas
Gas fireplace service areas
Response time depends mostly on how close you are to the Highway 70 corridor between New Bern and Beaufort.
Same day
On or near the Highway 70 corridor between New Bern and Beaufort, our home base. A call before noon usually gets a technician out that afternoon.
Next day
A little further off the corridor. We usually reach these towns within a day of your call.
1–2 days
Inland and regional towns, scheduled as routing allows, usually within one to two days.
Get in touch
Request a callback
Tell us what the fireplace is doing so we bring the right part. Or skip the form and call (252) 349-5878.
In-home consultation
Ready for a warmer home?
In-home consultation, free with your new fireplace. Upfront pricing. Three generations on the Crystal Coast.